Contact VideoFreeTier

The one address that reaches this site is contact@videofreetier.com. Mail sent there is forwarded to the person who runs VideoFreeTier, and it does get read.

What to use it for

Two kinds of message are worth sending, and both of them improve the record.

• Corrections. If a figure on the site is out of date or wrong, say which page and what the correct value is. A correction with a date attached is worth more than the original entry, and it will be applied.
• Removal requests. If something published here misdescribes you, your product, or your company, say so and it will be looked at.
• Privacy questions. Anything about the privacy policy that is not already answered there.

What not to use it for

Two kinds of message have no route here, and sending them wastes your time.

• Support. VideoFreeTier does not host or resell any model. If a generation failed, a credit did not arrive, or an account is locked, that is a question for the vendor whose product you were using — not for this site.
• Paid placement. Vendors cannot pay to change a number here, and there is no sponsored content to buy.
• Guest posts and link insertions. These are not accepted, and unsolicited ones are discarded unread.

What to expect back

This is a small site run by one person, not a company with a support desk. Corrections that come with a source get priority. There is no guaranteed reply time, and no ticket system — but mail that points out a real error will be acted on.

Before you write

Many questions are already answered on the pages themselves: the current free-tier numbers are on the home page, and what the site does and does not cover is on the about page. Checking those first will usually save you the email.